Withdrawing Funds Back to Your Wallet
When you want to move winnings out, head to the withdrawal section inside your account. We route payouts through the same local channels used for deposits — Touch 'n Go eWallet, Boost, GrabPay and DuitNow are all supported for outbound transfers where local law permits. Your account must have a verified identity before the first withdrawal is processed; once that step is
done, subsequent requests follow the same straightforward path. Enter the amount, pick the destination wallet or bank, and confirm. Processing time depends on the payment provider, so exact timing varies.
- Go to the withdrawal section — Find the withdrawal tab inside your account wallet area — it is separate from the deposit page and lists your available balance.
- Choose your payout method — Select the wallet or bank account you want to receive funds — options include Touch 'n Go eWallet, Boost, GrabPay and DuitNow.
- Enter the withdrawal amount — Type the RM figure you wish to withdraw. The cashier will flag if the amount falls outside the permitted range for your account tier.
- Confirm and track the request — Submit the request. A confirmation appears in your account history so you can track the status until the transfer reaches your wallet.