Reference

Terms Conditions That Apply to Your 4dvresult Account

These Terms & Conditions set out what you agree to when you open and use your 4dvresult account — covering deposits via Touch 'n Go eWallet, Boost, and GrabPay, how we handle your data, and the rules that keep every session fair.

Account eligibility by local lawTouch 'n Go eWallet, Boost, GrabPay coveredFair conduct rules applyGoverned by platform policyContact us to request changes

Explore the Lobby Read FAQ

HOW WE OPERATE

Data, Security and Your Account Rights

These Terms & Conditions exist alongside our data and security practices — together they define the obligations we hold toward your account and the obligations you accept when you use ours. Below are the four areas where your rights as an account holder matter most under these Terms.

Data Handling

We collect only the account information needed to verify your identity and process your payments. Data shared during Touch 'n Go eWallet or Boost deposits is handled in line with our privacy policy and is not passed to unrelated third parties.

Account Security

Your account is protected by password and, where enabled, OTP verification sent to your registered mobile number. If you suspect unauthorised access, flag it immediately through live chat so we can lock the account pending review.

Data Retention

We retain account records — including transaction logs for GrabPay and DuitNow transfers — for the period required under applicable law. You may request a summary of your stored data by contacting our support team in writing.

Requesting Changes

If your registered details change — email, phone number or preferred payment method — update them via Account Settings, then confirm with our support team if the change affects a pending withdrawal or active transaction.

What These Terms Cover and How They Apply

4dvresult Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 4dvresult, you confirm that you have read and accepted these Terms & Conditions in full. They apply to every action taken under your account — including how you fund it, how withdrawals are processed, and how disputes are handled. When you

1
make a deposit using Touch 'n Go eWallet or Boost, those funds enter your account wallet once the transaction clears on the payment provider's side; we do not control that clearance window, but we record the credit the moment it arrives. GrabPay and DuitNow transfers follow
2
the same flow. Your account is personal and non-transferable — sharing login credentials or allowing third-party access is a breach of these Terms. We reserve the right to suspend or close an account where a breach is confirmed, following a review process where you will be
3
notified and given the opportunity to respond. These Terms may be updated from time to time; the version published at the time of your session is the one that applies. Players in Kuantan and across Malaysia access the same policy regardless of device or connection method.
4
Where any section refers to eligibility, that eligibility is conditional on the laws of your local jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERIES

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you need to raise a dispute about a transaction processed through your account wallet, our support team is the right starting point. Queries about payment rules — whether related to a Touch 'n Go eWallet top-up or a GrabPay withdrawal — can be logged through any of the channels below. We aim to acknowledge every terms-related query and route it to the right team without delay.

Team online

Live Chat

The fastest path for terms queries. Open the chat widget from your account page and describe the clause or transaction in question — our team will respond directly.

Email Support

Send a written query to our support address from the email linked to your account. Include your account ID and the specific section of these Terms you want clarification on.

Account Help Centre

The Help Centre within your account dashboard lists common Terms questions and walk-throughs for payment disputes, account suspension appeals, and data requests.

Common Questions About These Terms & Conditions

These questions cover the clauses account holders ask about most — from how payment rules work to what happens if these Terms are updated while your session is active. If your question is not listed here, live chat is the quickest route to a direct answer.

They take effect the moment you complete account registration and confirm acceptance. Any session after that point — including deposits via Touch 'n Go eWallet or Boost — is governed by the version published at that time.

We will notify you of material changes via the email address on your account before they take effect. Continuing to use your account after the notice period means you accept the updated Terms.

Where a suspension follows a Terms breach review, your wallet balance is held and not accessible during the review period. Once the review concludes, we will communicate the outcome and next steps directly to your registered email.

Yes. All payment methods available on 4dvresult — including GrabPay, DuitNow, FPX and Maybank2u — are subject to these Terms. The payment provider's own terms also apply to that leg of the transaction.

Submit your dispute through live chat or email, quoting your account ID and the transaction reference. Our team will log it formally and respond with a timeline for investigation within the period stated in these Terms.

Access depends on the laws of your local jurisdiction. Where local law permits, you can reach the full account dashboard and wallet from any device — mobile browser included — across supported regions.

Reference